In March, Starbucks announced it is doubling down on mobile ordering by opening its first mobile-only store. The company created the pick-up only location as way to increase efficiency for customers using the Starbuck’s mobile app. Starbucks first launched mobile ordering on its app in 2015 and experienced instant success. Customers were eager to skip long […]
The new Chef movie with it’s star studded line up isn’t just a funny flick about a middle aged dad trying to get his business off the ground. It also contains some important messages about running a food business in the age of social media, and just how influential these channels can be in […]
Making friends: It’s a fact – it costs your business 5-10 times more to attract new customers than it does to maintain relationships with your current clientele. Building and maintaining relationships with customers benefits your restaurant more than you might think – recurring customers spend up to 67% more than new customers, and loyal customers […]
Reviews can make or break a restaurant so it’s imp[ortant for restaurants to manage and respond to all reviews to help complete the customer’s experience.
With smartphones being increasingly common it’s essential to have a mobile responsive website or restaurant app for online orders.