Another big week in the QSR industry. Bunnings finally joined the online game (prompting many sausage memes). Red Rooster calls time on seven stores, and turnover tips from Tennessee fast-food outlet Pal’s .
1. How One Fast-Food Chain Keeps Its Turnover Rates Absurdly Low
Many of us who are hungry for the latest dispatches from the war for talent look to to Silicon Valley. But in a world where most companies don’t operate on the frontiers of digital transformation, and most employees aren’t tech geeks or app developers, our appetite for unconventional talent strategies should probably extend to more conventional parts of the economy. Like, say, an amazing fast-food chain called Pal’s Sudden Service.
Kate says: It’s no surprise Pal’s have such a great track record with employee retention. Much like customer experience initiatives – the time and energy spent crafting meaningful employee experiences directly impacts the desired results – i.e. an engaged and productive workforce, motivated to pull in the same direction.Kate Dobbrick, Senior Employee Experience Business Partner at Mobi2Go
2. ‘Major turning point’: Graph proves why Bunnings’ big online gamble will pay off
Bunnings has announced it is launching an online store, and every Australian thought the same thing at once: What about the snags?
The country came alive with sausage jokes. Twitter was no exception. Who doesn’t love a sausage joke! It brought the whole nation together.
But go behind the sizzle of the announcement and this is big news. The fact Australia’s most popular retailer is finally ready to hit the internet marks a major turning point in the history of business in this country.
Ash says: The popular retailer is hitting the internet finally! Hoping to have the best shopping experience with wide variety of products and brands. They just have to keep accelerating their digital trend game.Ashitha Nekkilady, Senior Backend Developer at Mobi2Go
3. Red Rooster outlets shut up shop in Queensland after franchisee put into voluntary administration
It’s one of the best loved chook chains in the country — but the sudden closure of seven stores signals deeper woes for Red Rooster.
Troubled fast food chain Red Rooster has been dealt another major blow after seven of its stores suddenly shut up shop yesterday.
Ruth says: The Mobi2Go digital ordering solution gives the power back to hospitality businesses. We enable businesses to transact online in a sustainable way without the 25% – 30% surcharge applied by some of the other operators. It’s in our interests for our customers to succeed and we believe in creating a commercial partnership to ensure this happens.”Ruth Young, Director of People and Culture at Mobi2Go