There’s no disputing it — I’m customer obsessed. I’d go as far to say that it’s the single biggest factor to winning in a competitive market.
Building loyalty has always been an important concept in hospitality. Turning a one time purchase into a repeat customer has obvious benefits — income, brand sustainability, and growth. The mass adoption of technology means the hospitality industry has plenty of new ways to build customer loyalty. We’re going to look into a few of those […]
1. Voice Recognition Could Take A Bigger Role In Retail Voice recognition could soon play a bigger role in retail — especially in the world of quick service restaurants. That’s the signal sent recently by McDonald’s. The fast food operator recently announced an agreement to acquire Apprente. The company said in an announcement that the […]
Facebook is your friend it’s one of the first people places will check for customer communications so having an up to date profile is essential.
Update – 24 January 2018 Apple have revised their stance on white labelled apps and are now more lenient, provided that a restaurant publishes the app to their own app store account. Mobi2Go is therefore still in the business of making apps for your restaurant, and our sales team are here to talk to you […]
Last month, Visa made headlines by offering a group of small businesses $500,000 to switch to cashless registers. While the news took some business owners by surprise, cashless societies and online ordering have been big topics of conversation over the past few years. Credit cards and mobile apps have been many consumer’s preferred form of payment […]