As the owner of a hospitality business, you know that customer service is critical to your success. With new businesses popping up on every corner, customers have more options than ever about where to dine or what coffee house to frequent. Unfortunately, this means that one bad experience can permanently alter a guest’s perception of […]
Hospitality and Restaurant Technology Checklist: What Technology You Need in 2017
Running a restaurant isn’t easy. Running a restaurant empire is even more challenging. While in the past, restaurant owner/operators had to worry about providing customers with great food and awesome service among other operational challenges, technology is quickly becoming an integral part of the restaurant and hospitality industry. Are you ready? As millennials become the […]