“Hospitality today looks like retail 10 years ago.” What changes can we expect the hospitality industry to emulate and what role will technology play?
There’s no disputing it — I’m customer obsessed. I’d go as far to say that it’s the single biggest factor to winning in a competitive market.
Building loyalty has always been an important concept in hospitality. Turning a one time purchase into a repeat customer has obvious benefits — income, brand sustainability, and growth. The mass adoption of technology means the hospitality industry has plenty of new ways to build customer loyalty. We’re going to look into a few of those […]
Facebook is your friend it’s one of the first people places will check for customer communications so having an up to date profile is essential.
Are you ready to boost sales by reaching customers at home? Below, our friends at BringIt share their thoughts about how offering food delivery can increase your sales. Food delivery is becoming increasingly popular for consumers throughout the world. In fact, 71% of consumers in the US want their food delivered, but only 12% of restaurants provide […]
We know it’s been a busy week. That’s why we put together the 5 things you need to know in Restaurant and Hospitality What It Takes to Be Number 1 on Yelp. Restaurant Hospitality talks to the owner of LA’s #1 Resturant, Porto’s Bakery Cafe to learn his strategy to success. Owner Paul Porto talks about his steady incline […]