We know it’s been a busy week. That’s why we put together the 5 things you need to know in Restaurant and Hospitality New study shows how restaurant technology will enhance customer experience. A new report audited 250 restaurant operators and 702 consumers in February 2017 on their reactions to technology’s role in the guest experience […]
In March, Starbucks announced it is doubling down on mobile ordering by opening its first mobile-only store. The company created the pick-up only location as way to increase efficiency for customers using the Starbuck’s mobile app. Starbucks first launched mobile ordering on its app in 2015 and experienced instant success. Customers were eager to skip long […]
Reviews can make or break a restaurant so it’s imp[ortant for restaurants to manage and respond to all reviews to help complete the customer’s experience.