For large companies like McDonald’s COVID-19 presents a logistical problem. They have the benefits of large operational teams, and the resources to meet a challenge like this head on, but the scale of their operations adds political complexity across all their restaurants. Whether you love them or hate them, the big guys on the playground […]
Governments are offering support and financial relief to business owners and staff. If you’ve been impacted by lockdown check what help is available here.
Customer service is critical to the success of your restaurant or hospitality business. Here are 7 steps to ensure great customer service at your restaurant
There’s no disputing it — I’m customer obsessed. I’d go as far to say that it’s the single biggest factor to winning in a competitive market.