The holidays are an important time for the hospitality industry. The busy period presents an opportunity for eateries to leverage the festive season to attract more customers through unique holiday offerings as well as to increase brand loyalty by providing a great customer experience. Preparing for the holiday season with appropriate operational systems is important […]
Great customer service is a key component of what makes a great restaurant and is crucial if you want to encourage repeat eaters and increase order value.
Ghost kitchens allow companies to maximize labor efficiency by cutting overheads and focusing on delivering exceptional food.
Omnichannel restaurant ordering is all about removing barriers for customers, allowing them to more easily order and enjoy your food.
Being in control and managing your online touchpoints can make a whole world of difference to your overall customer satisfaction.
The hospitality industry is increasingly competitive and restaurants that want to succeed need to continually reassess their strategies for success.