We know it’s been a busy week. That’s why we put together the latest news on mobile order-ahead apps and restaurant innovation. Here are 5 things you need to know in Restaurant and Hospitality this week:
Restaurants Find Mobile Order-Ahead Apps Are Key As More People Use Delivery Service
QSRs from Panera to McDonald’s are using technology to grow their business. As convenience becomes a growing consideration for diners, mobile apps are becoming more essential for restaurant brands. According to Marketwatch, “The NPD Group said the use of mobile apps, text messages and the internet to order food from a restaurant or other food service provider climbed 18% in March from the previous year.”
Investing in Technology? Top Restaurant Brands Share Hits & Misses
This year’s Restaurant Franchising and Innovation Summit, panelists from some of the top QSR brands shared their hits and misses with new technology. A&W’s Digital Manager, Arby’s largest franchisee and the Vice President of Marketing from Verts Mediterranean Grill talked about loyalty platforms and making time for new technology.
Taking A Bite Out of Smart Self-Service Kiosk Trends
Kiosks in the restaurant industry are becoming more popular thanks to their increased order sizes and improved labor efficiency. Restaurants no longer need to rely on cashiers during peak hours. Instead, the kiosks gives customer freedom to take their time and customise their meals.
What Quick-Service Restaurants Can Learn From Tech
CIODive put together a two part series exploring the digitisation of the fast-food experience. Throughout the series, CIODrive talks about how McDonald’s, Starbucks, and Dunkin Donuts is successfully integrating new technology. Thea article also addresses the importance of mobile order-ahead apps, digital ordering, and how restaurant brands can plan for a successful integration.
Pizza Capers Named Nation’s ‘Best Food & Drink Franchise Group’
Pizza Capers took home the award for the Best Food & Drink Franchise Group at this year’s Australian Enterprise Awards. The company credits the award to the brand’s commitment to creating generously topped, quality pizzas that taste great.
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